Privacy Policy

1. Information We Collect

• Account details: name, email address, company information, and contact details provided during sign-up or support requests.
• Usage data: logs related to product activity, device identifiers, and interaction analytics to improve performance and support.
• Technical data: IP addresses, browser type, operating system, and cookies required for functionality and security.

2. How We Use Information

We use collected data to deliver and maintain our services, provide customer support, personalize experiences, and improve our products. We may also use contact details to send important notices about updates, security alerts, or policy changes.

3. Client Strategy Confidentiality

Client trading strategies, research, and proprietary inputs are treated as confidential. We do not disclose client strategies or related R&D data to external parties, and we do not use them internally for personal benefit or for the development of Arkalogi's own trading strategies without explicit client permission.

4. Sharing and Disclosure

We do not sell your personal information. We may share data with trusted service providers who assist with hosting, analytics, communications, or payment processing. These providers are bound by confidentiality obligations and are limited to using data as instructed by Arkalogi.

5. Cookies and Tracking

We use cookies and similar technologies to keep you signed in, remember preferences, and measure product performance. You can manage cookie settings in your browser, but disabling cookies may affect certain features or functionality.

6. Data Security

We implement technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. While we strive to safeguard your information, no system is fully secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information only as long as necessary to provide services, meet legal obligations, resolve disputes, and enforce agreements. When data is no longer required, we will securely delete or anonymize it.

8. Your Choices and Rights

You may update or correct your account information at any time. In certain regions, you may have rights to access, delete, or restrict processing of your personal data. To exercise these rights, contact us using the email below.

9. Policy Updates

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Significant updates will be communicated through our services or via email, and the "Last updated" date will be revised accordingly.

10. Contact

For questions about this Privacy Policy or your personal data, reach out to us at privacy@arkalogi.com or support@arkalogi.com.